Old Vic: In Camera – Lungs FAQs

How can I get tickets?

We have been overwhelmed by the response to our new online series of socially distanced, global live streamed performances  Old Vic: In Camera

The series, that begins with Duncan Macmillan‘s Lungs with Claire Foy and Matt Smith, has been created to help The Old Vic survive this extended period of closure. We are so grateful to everyone who has already bought a ticket.

We’re working hard to ensure more people get to experience it and we’re thrilled to release a limited number of extra tickets for the final three performances. 

Tickets are now on sale and booking must close 48 hours prior to each performance to allow us to process all booking and joining details. 

BOOK TICKETS
How will you be streaming this?

All performances will be live streamed using Zoom, which means you will be able to watch on your phone, tablet or laptop. However you plan to watch, we would recommend downloading the free Zoom app.

DOWNLOAD ZOOM YOUR GUIDE TO ZOOM
Will you be doing access performances? 

Every single performance will be live captioned and audio described. You will have the option of turning on captioning or audio description in Zoom as needed.

How many more tickets will you be releasing?

We are releasing hundreds of extra tickets to meet demand on each of the performances on Fri 3 Jul and both the matinee and evening performances on Sat 4 Jul, but booking must close 48 hours prior to each performance to enable us to process all bookings and joining details.

Will I have to queue for tickets?

The reason we have to implement a queue is not because of ticket availability, it’s because our website can only handle a limited number of bookers at one time. Even if tickets were unlimited, customers would have to wait in the same queue and we thank you for your patience.

How many tickets do I need to buy?

To make sure as many people get to experience the Lungs: In Camera performances as possible, we’re asking people to book only one ticket per household, even if multiple people in that same household will be watching together and on the same device.

If you were anticipating having to book multiple tickets, or would like to support us further by increasing the amount you pay, you’ll be able to donate once you’ve added your ticket to your basket and get to the next stage of the checkout process – we’ve included suggested amounts for watch parties if everyone would like to chip in. 

Why are you increasing the capacity of some performances now?

This is completely new territory for us – a creative experiment – and we want to make sure we could deliver the best for our customers in terms of quality and unique experience. We have been overwhelmed by the support for the Old Vic: In Camera series and we are delighted that more people can now join us.

How much are tickets?

Tickets for our new release start at £20 which is what audiences would have ordinarily paid for the cheapest clear view seat in the theatre. PwC £10 Tickets were offered on a limited allocation across preview performances thanks to the support of PwC, and this allocation has now been used across performances for LUNGS: In Camera. If you plan on watching with a group on the same screen, you still only need to purchase one ticket. Please consider chipping in and buying a single ticket to help save our theatre. 

The Old Vic is a registered charity in receipt of no regular subsidy. Every penny will go towards safeguarding The Old Vic. If you’re unable to buy a ticket at this time please do take a look at our free programme, #YourOldVic.  

YOUR OLD VIC
Why didn't you charge a flat fee for an unlimited number of people and then ask for a donation?

The Old Vic is a registered charity in receipt of no regular subsidy. Old Vic: In Camera is our way of replacing box office income now all our usual channels of revenue have been entirely wiped out and we have to guarantee a level of income to ensure the survival of our theatre. Over two thirds of our team are currently furloughed and the remaining (very small) team do not have the capacity to offer a quality experience, including processing bookings and offering a high level of technical support for every single performance, to an unlimited number of viewers. Following on from our first three performances, we are now confident that we are able to deliver a great experience for a slightly increased audience capacity. Please do also take a look at our free programme, Your Old Vic.

YOUR OLD VIC
What’s the difference between a £10 ticket and a £65 ticket? 

The Old Vic is a registered charity in receipt of no regular subsidy. We’re asking people to pay what they normally would for a night out at the theatre – it’s our way of replacing box office income now all our usual channels of revenue have been entirely wiped out. Everyone will get the same view regardless of which ticket they buy. If you plan on watching with a group on the same screen, you still only need to purchase one ticket. Please consider chipping in and buying a single ticket to help save our theatre.

Why are some tickets £65?

The Old Vic is a registered charity in receipt of no regular subsidy. Old Vic: In Camera is our way of replacing box office income now all our usual channels of revenue have been entirely wiped out and we have to guarantee a level of income to ensure the survival of our theatre. If you plan on watching with a group on the same screen, you still only need to purchase one ticket. Please consider chipping in and buying a single ticket to help save our theatre. Please do also take a look at our free programme, Your Old Vic.

YOUR OLD VIC
How will it work? 

Once you’ve booked your ticket you’ll receive a confirmation – it’s important you check you’ve received this so we can be sure we have the correct email for you. At least 24 hours before your chosen performance you’ll then receive information on how to watch. You’ll then need to make sure you’re online in time to watch the performance live.  

Is this the same as the staged version earlier this year? 

This is a socially distanced version of our previous production. To ensure there are as few people in the building as possible, there won’t be a set and there will be minimal lighting – just Matt and Claire performing live on our stage.  

How many staff will need to be at the theatre to deliver this?  

We’ve ensured that there are as few people in the building as possible, so there won’t be a set and there will be minimal lighting – just Matt and Claire performing live on our stage. 

Can I book a ticket for a friend?

You won’t be able to share your viewing link and performance login details with anyone, so only people watching on your device will be able to watch with you. If you’d like to book a second ticket for someone to view on a second device you’ll need to start a new transaction using the email address of the person you’re booking for when you checkout, meaning that you would need to either create a new account if they aren’t already registered or log into their account if they are. The easiest way to organise a watch party with friends and family outside of your household is to encourage them to book their own ticket as soon as tickets go on sale.