Old Vic: In Camera – Three Kings FAQs

HOW CAN I GET TICKETS?

You can purchase a ticket for Old Vic: In Camera – Three Kings and Old Vic: In Conversation from our website. You only need to buy one ticket, even if multiple people plan on watching with you on the same device. If this is the case please consider chipping in as a group for a single higher price ticket if you’re able.

OLD VIC: IN CAMERA – THREE KINGS OLD VIC: IN CONVERSATION
HOW WILL YOU BE STREAMING THIS?

All performances will be live streamed using Zoom, which means you will be able to watch on your phone, tablet or laptop. However you plan to watch, we would recommend downloading the free Zoom app.

DOWNLOAD ZOOM YOUR GUIDE TO ZOOM
CAN I BUY TICKETS IF I DON’T LIVE IN THE UK?

You can buy tickets on our website from anywhere in the world and the show will be live streamed to you via the Zoom app. The show will be live from The Old Vic in London and the performance times shown are in British Summer Time so please check the time difference to see what time your booked performance will be streaming in your location.

CHECK YOUR TIME ZONE
WILL YOU BE DOING ACCESS PERFORMANCES?

Every single performance will be live captioned and audio described. You will have the option of turning on captioning or audio description in Zoom as needed.

HOW WILL I ACCESS AUDIO DESCRIPTION OR CAPTIONS?

You can turn captions or audio description on at any time. It’s very important to watch the performance through the Zoom app rather than on your browser to ensure captions and audio description are optimised.

CAPTIONS
You can turn captions on by selecting the Closed Captions button at the bottom of the webinar and clicking Start Subtitles.

  • We recommend you watch the closed captioning in the Normal font size
  • If you are seeing gaps between words on the subtitles, adjust the size to be smaller or larger by clicking the arrow next to the CC box

AUDIO DESCRIPTION
For audio description, press Interpretation at the bottom of the Zoom Webinar and select French (the performances will not be live interpreted – as Zoom does not have an ‘Audio Description’ option here we have to assign this to a language. Audio description will be in English). We recommend you leave original audio on otherwise you won’t be able to hear the performance.

Find out more about joining the stream.

WILL I HAVE TO QUEUE FOR TICKETS?

The reason we have to implement a queue is not because of ticket availability, it’s because our website can only handle a limited number of bookers at one time. Even if tickets were unlimited, customers would have to wait in the same queue and we thank you for your patience.

DO I NEED A TICKET FOR THREE KINGS TO BOOK FOR OLD VIC: IN CONVERSATION WITH DERMOT O’LEARY AND ANDREW SCOTT?

You don’t need to have a ticket for Old Vic: In Camera – Three Kings to be able to book for the Old Vic: In Conversation with Dermot O’Leary and Andrew Scott. You can book tickets for this directly via our website.

OLD VIC: IN CAMERA – THREE KINGS OLD VIC: IN CONVERSATION
WHY ARE YOU LIMITING THE CAPACITY OF TICKETS?

We are committed to providing a quality and unique experience. Due to restricted staffing, we are able to provide this, including processing bookings and offering a high level of technical support for every single performance, to a limited number of devices across each performance.

WHY DIDN'T YOU CHARGE A FLAT FEE FOR AN UNLIMITED NUMBER OF PEOPLE AND THEN ASK FOR A DONATION?

The Old Vic is a registered charity in receipt of no regular subsidy. Old Vic: In Camera is our way of replacing box office income now all our usual channels of revenue have been almost entirely wiped out and we have to guarantee a level of income to ensure the survival of our theatre.

We are committed to providing a quality and unique experience. Due to restricted staffing, we are able to provide this, including processing bookings and offering a high level of technical support for every single performance, to a limited number of devices across each performance.

Please do also take a look at our free programme, Your Old Vic.

WHAT’S THE DIFFERENCE BETWEEN A £10 TICKET AND A £40 TICKET?

The Old Vic is a registered charity in receipt of no regular subsidy. We’re asking people to pay what they normally would for a night out at the theatre – it’s our way of replacing box office income now all our usual channels of revenue have been entirely wiped out. Everyone will get the same view regardless of which ticket they buy. If you plan on watching with a group on the same screen, you still only need to purchase one ticket. Please consider chipping in and buying a single ticket to help save our theatre.

HOW WILL IT WORK?

Once you’ve booked your ticket you’ll receive a confirmation – it’s important you check you’ve received this so we can be sure we have the correct email for you. At least 12 hours before your chosen performance you’ll then receive information on how to watch. You’ll then need to make sure you’re online in time to watch the performance live. 

All performances will be live streamed using Zoom, which means you will be able to watch on your phone, tablet or laptop. However you plan to watch, we would recommend downloading the free Zoom app.

DOWNLOAD ZOOM YOUR GUIDE TO ZOOM
WILL I BE ABLE TO WATCH ON MY TV?

Zoom does not have a TV app but you can take a look at our Zoom user guide to explore ways to connect compatible phones, tablets or laptops to your TV. However you plan on watching we recommend downloading the free Zoom app.

ZOOM USER GUIDE
HOW MANY STAFF WILL NEED TO BE AT THE THEATRE TO DELIVER THIS?

We’ve ensured that there are as few people in the building as possible, so there won’t be a set and there will be minimal lighting – just Andrew Scott performing live on our stage.

CAN I BOOK A TICKET FOR A FRIEND?

You won’t be able to share your viewing link and performance login details with anyone, so only people watching on your device will be able to watch with you. If you’d like to book a second ticket for someone to view on a second device you’ll need to start a new transaction using the email address of the person you’re booking for when you checkout, meaning that you would need to either create a new account if they aren’t already registered or log into their account if they are. The easiest way to organise a watch party with friends and family outside of your household is to encourage them to book their own ticket as soon as tickets go on sale.