Coronavirus (COVID-19) FAQs

Our theatre is temporarily closed.

If you have any further queries please contact our Box Office team on email — please allow up to 14 working days for a response. 

Information on Tier 3 restrictions

Our live streamed production of A Christmas Carol is unaffected and will continue to be available for online audiences, performed live from The Old Vic until 24 December. 

A Christmas Carol is live streamed with no audience in the auditorium. We have experienced operating safely with similar restrictions in place for previous OLD VIC: IN CAMERA productions – our first live stream was rehearsed, performed and live streamed safely and in line with government guidance at a time when previous lockdown measures prevented theatres opening to audiences. 

Which performances have been affected?

In March 2020 we took the decision to suspend our production of Endgame in a double bill with Rough for Theatre II and temporarily close our theatre.

4000 Miles and Local Hero have been postponed and Phil Wang has been cancelled. All those affected have been contacted. If you have a question about your booking you can contact the Box Office team at 

4000 Miles

Work continues on a daily basis to line up dates for this, mindful of the fact that we do not have government permission to reopen the building to full capacity at this stage. This production was fully rehearsed at the point the lockdown started and we are very eager to share it. We will bring you more news on that as soon as we have it.  

We want to thank you for your patience and apologise for the delay – these are totally unprecedented circumstances and we’re working as quickly as possible within these constraints to be able to confirm details of the rescheduled run of 4000 Miles    

As we are rescheduling the production rather than cancelling it, your tickets are still valid and we would ask that you hold onto these until we’re able to confirm the rescheduled dates.  

We will endeavour to move all ticket holders to a performance that corresponds with their original booking in regards to ticket price band and performance day and time. For example, if you booked a £55 ticket for a Wednesday matinee performance, this will be reflected in your rescheduled ticket. If you booked for the first performance with a PwC £10 Previews ticket, your rescheduled booking will reflect this.  

Once we have confirmed the details of the rescheduled performances, ticket holders can contact us to discuss alternative options if they are unable to attend any of the new performance dates.    


As we have had to take the decision to close our building in line with the latest government advice, our front of house bars and cafes are temporarily closed.

Please do keep an eye on our social media or sign up to our newsletter to keep up to date.  


We will be updating these FAQs, our website and social media channels as necessary. Please continue to check them.


As you may know, we’re unlike many other theatres in that we receive no regular Arts Council funding or subsidy. We have to make sure our 1,000 seats are filled each performance and on top of that raise an additional £4 million to keep making theatre and serving our community.

If you could consider making a donation or purchasing a membership we would be so grateful.