Access

Image is of audience members feeling the costumes at our Touch Tour for blind and visually impaired people.

The Old Vic aims to be welcoming and accessible to all. We are committed to making your visit as easy and enjoyable as possible. Our theatre is nearly 200 years old so there are a few areas where access is currently restricted by the building’s physical layout but we are in the middle of a building refurbishment to improve this. Read more about the project.

Please let us know directly on access@oldvictheatre.com or 0344 871 7628* if there is anything we can do to improve the quality of your visit.

Find out things you need to know on your visit to The Old Vic.

Upcoming access performances are:

A Very Expensive Poison
Audio described performance: 30 Sep, 7:30pm (touch tour at 6pm)
Captioned performance: 27 Sep, 7.30pm

Lungs
Audio described performance: 04 Nov, 7:30pm (touch tour at 6pm)
Captioned performance: To be announced. Please email access@oldvictheatre.com for more information.

A Christmas Carol
Audio described performance: 06 Jan, 7pm, touch tour at 6pm
Captioned performance: 10 Jan, 7pm
Relaxed Performance: 11 Jan

Endgame
Audio described performance: 16 Mar, 7.30pm, touch tour at 6pm
Captioned performance: 20 Mar, 7.30pm

Local Hero
Audio described performance: 10 Aug, 7.30pm, touch tour at 6pm
Captioned performance: 14 Aug, 7.30pm

Sign up to our access email list or call 0344 871 7628.*

*0344 numbers cost the same as calls to regular landline numbers – usually included in bundled minutes and unlimited fixed mobile call packages.

 

Access Able information button

Getting Here

The Old Vic is on the junction of Waterloo Road and The Cut. Waterloo is the closest railway and tube station – leave by EXIT 2.

There are four steps from the street up into the foyer and Box Office. Handrails are available on either side of the entrance. From the foyer there are three steps into the Stalls (without handrails). There are 29 steps to the Dress Circle and a further 20 steps to the Lilian Baylis Upper Circle. Regrettably there is no step-free access to the foyer, Box Office or bars. Please contact a member of staff if you require any assistance during your visit.

If you have an assistance dog that you would like to bring into the auditorium, please let the Box Office know when booking and we will offer an aisle seat if available. We will also advise you of any special effects in the production that might affect your dog’s comfort. If you prefer, our front-of-house staff will be happy to take care of your dog during the performance.

Booking Access Tickets

Access tickets: £21 for all performances, a carer/companion ticket is the same price. Let us know if you require a particular seat. All concession tickets are limited and subject to availability.

For booking, information and help, please contact 0344 871 7628 or email access@oldvictheatre.com. To ensure the best choice of seats, we advise you to book in advance. We can send your tickets before the performance.

 

Wheelchair Users

Due to limitations of our building (which are being improved in our upcoming building work) the foyer areas are not currently wheelchair accessible and there are only two spaces available for wheelchair users in the Stalls. Please let us know at the time of booking if you need one. When you arrive at the theatre, please make yourself known to a member of the front-of-house team (the main entrance is staffed from at least one hour before the performance). You will be escorted to the Webber Street side of the building where there is ramped access leading directly into the Stalls. Entry to the auditorium is not possible until approximately 30 minutes before the start of the performance, although we will accommodate any special requirements where we can. There is an accessible toilet close to this entrance.

AUDIO DESCRIBED PERFORMANCES

Audio description improves access for visually impaired theatregoers by providing a live verbal commentary on the visual elements of a production broadcast through a headset.

A Very Expensive Poison
Mon 30 Sep, 7:30pm (touch tour at 6pm)

A Christmas Carol
Mon 06 Jan, 7.30pm, touch tour at 6pm

Endgame
Mon 16 Mar, 7.30pm, touch tour at 6pm

Local Hero
Mon 10 Aug, 7.30pm, touch tour at 6pm

Watch one of our Audio Describers talking about our Touch Tours

 

CAPTIONED PERFORMANCES

Captioning provides deaf, deafened and hard of hearing theatregoers access to live performance by converting speech into visible text and displaying it on an electronic screen.

A Very Expensive Poison
Fri 27 Sep, 7.30pm

A Christmas Carol
10 Jan, 7.30pm

Endgame
20 Mar, 7.30pm

Local Hero
14 Aug, 7.30pm

FACILITIES FOR DEAF AND HARD-OF-HEARING PATRONS

To book tickets please use Text Relay, which is a free service (you only pay for the cost of the call to the venue) on 18001 0844 871 7628 (text phone users). For further details please log onto Text Relay. The auditorium is fitted with a Sennheiser Infrared System. Two types of hearing device are available: headsets for people who don’t use hearing aids but would like amplified sound; or neck loops for use with a hearing aid by switching it to the ‘T’ setting. If you have a digital hearing aid, please ensure that the ‘T’ setting is available. Headsets should be collected from the cloakroom in the main foyer before the performance. A returnable deposit of £5 is payable. Please inform the Box Office when booking if you’d like to make use of the system so we can advise on where best to sit.

Relaxed Performances

A Christmas Carol
11 Jan 2020

If you would benefit from a more relaxed and open theatre environment, e.g you have an Autism Spectrum Condition, anxiety disorder, learning disability or you would just prefer a more informal environment then you might enjoy one of our Relaxed Performances. There will also be a visual story available.

What is a Relaxed Performance?

  • You can make as much noise as you like during the show
  • You can come and go from the performance as you please
  • The lights in the audience will be kept on so it doesn’t get too dark
  • We also make small changes to the lights and sound (such as taking out any loud bangs or strobes lights) so that the show is more accessible if you have sensory sensitivities
  • If you’d like a break from the show there is a chill out area in the foyer

If you have any questions regarding Relaxed Performances please call 0344 871 7628 or email us

Trigger Warnings

We don’t want to give away any ‘spoilers’ when promoting a production but understand that some plays may cause distress or trigger challenging emotions for some of our audience members. If there are certain themes that you would find particularly upsetting and you’d like to speak to one of The Old Vic team to find out more about a show before you book, please give us a call on 0344 871 7628 or email us: box.office@oldvictheatre.com.