IN PERSON PERFORMANCES
All tickets for our in person performances are issued as e-tickets. This will be emailed to you within 24 hours of making your booking. Please keep this email safe as you’ll need to display this on your phone upon arrival (please do not print your e-ticket).
If you do not have access to a smartphone, please contact us by email on email@example.com or call 0344 871 7628 and the team will be able to help.
CHARITABLE PACKAGE AND OLD VIC PLUS TICKETS
Charitable Package and Old Vic Plus tickets may be available across selected performances.
Old Vic Plus tickets include a complimentary programme and drink.
The Charitable Package includes a donation to The Old Vic, as well as a complimentary ice cream, programme and glass of champagne.
OLD VIC: IN CAMERA LIVE STREAMED PERFORMANCES
You will not receive a ticket for OLD VIC: IN CAMERA live streamed productions. Once you’ve booked your ticket you’ll receive an email confirmation – it’s important you check you’ve received this so we can be sure we have the correct email for you. At least 12 hours before your chosen performance you’ll then receive information on how to watch. If you booked your ticket within 24 hours of the performance you’ll receive this information three hours prior to your performance. You’ll then need to make sure you’re online in time to watch the performance live.
RETURNS & EXCHANGES
Tickets are non-refundable. They can be exchanged for the same production up to four hours prior to the performance free of charge.
Tickets can be returned for an Old Vic Credit Voucher or for credit on your Old Vic account up to four hours prior to the performance free of charge. These credits will remain valid for 18 months from the date of issue and will have no value once they have expired. To return your ticket or request an exchange, please contact the Box Office team, firstname.lastname@example.org.
GUIDE TO BOOKING TICKETS
FEES & PAYMENTS
TERMS & CONDITIONS
Please read these terms and conditions carefully. You must accept these terms and conditions before you can proceed with your booking.
In these terms and conditions “we” means the Old Vic Services Company Ltd (company number 06753149).
Tickets are sold subject to the following terms and conditions: