Relaxed Performances
Upcoming performances
FAQs
We’ve compiled a list of our most asked questions about our relaxed performances below, if you have another question that’s not answered here please get in touch.
Contact us
Contact us
Relaxed Performances
You can contact us by email access@oldvictheatre.com or call 0344 871 7628.
We will take photos of the audience during performances and in our front of house areas, to help promote The Old Vic and its activities. If you do not wish to be photographed or have your image used in any promotional material, or if you would like a photo removed from any material produced by The Old Vic, please email marketing@oldvictheatre.com
Children under 3 are permitted at the relaxed performance.
18 months+
A seat should be booked for any children over the age of 18 months
Under 18 months
Those under the age of 18 months are welcome to sit on your knee – please contact us at box.office@oldvictheatre.com once you’ve booked your ticket to let us know you’ll be bringing a child under the age of 18 months with you
Buggies
Buggies will not be permitted inside the auditorium. The cloakroom is currently closed and space for buggies is very limited so please avoid bringing them to the theatre if possible.
If you need the loo, you’ll be able to follow go to either the basement or top floor loos, depending on where you are seated.
In the Penny bar and cafe on the basement level there are two loo blocks. A loo block of 11 cubicles only which includes one baby change and one accessible ‘roomier’ loo; and a separate loo block of seven urinals with two cubicles, one of which is an accessible ‘roomier’ loo. There is also a separate wheelchair accessible loo and a separate gender neutral loo with an enclosed sink.
On the Baylis Circle level on the third floor there are two loo blocks. A loo block of 12 cubicles only which includes one baby change and one accessible ‘roomier’ loo; and a separate loo block of eight urinals, with one cubicle that is also a baby change.
There is another wheelchair accessible loo within the auditorium itself for those with access requirements only.
Please choose the loo that feels most appropriate for you.
You will find baby changing facilities in the wheelchair accessible and the accessible ‘roomier’ loos in Penny and the accessible ‘roomier’ loo on the Baylis Circle level.
Whilst we have made some adjustment to sound levels, we aren’t able to provide ear defenders. If you have particular sensitivities to noise, please bring your own ear defenders.
STEP-FREE ACCESS
We have two entrances: one is on The Cut running directly in front of the theatre and the other is on Waterloo Road – this entrance is wheelchair accessible with lift access to the Box Office, the inner foyer and Penny bar and cafe on the basement level.
Wheelchair users can access the Stalls auditorium via the inner Foyer and step-free access is available in the following areas of the auditorium:
STALLS
From Row N to Row V
STALLS LEFT & RIGHT
From Row H to Row L
WHEELCHAIR SPACES
You can now book wheelchair spaces online, login or sign up as an Access Member.
Sign up to OV AccessSign up to OV AccessIF YOU’D LIKE TO LEAVE YOUR SEAT
You can come and go from the auditorium as you please if you’re sitting in the Stalls, Dress Circle or Baylis Circle. If you’re sitting in the Stage Stalls, you’ll only be able to leave your seats during the interval due to moving scenery.
IF YOU REQUIRE STEP-FREE ACCESS
Step-free access is available in the following areas of the auditorium:
STALLS: From Row N to Row V
STALLS LEFT & RIGHT: From Row H to Row L
If you would like any further information on where the best place for you to sit would be please contact the Box Office on 0344 871 7628 or email access@oldvictheatre.com.
WHEELCHAIR SPACES
You can now book wheelchair spaces online, login or sign up as an Access Member.
Sign up to OV AccessSign up to OV Access
AUDIO DESCRIPTION
If you would like to access the audio description, please take a look at our seating plan – we recommend selecting the green or purple seats (Bands B and C). These seats are located centrally within all levels of the auditorium, and you can contact us at access@oldvictheatre.com or call us on 0344 871 7628 if you need help with booking. Headsets can be collected from the Foyer – please speak to a member of the Front of House team on your arrival.
CAPTIONS
If you would like to access captioning, best viewing is available in the Dress Circle.
ACCESS TO LOOS
If you need the loo, you’ll be able to follow the one-way system to either the basement or top floor loos, depending on where you are seated.
In the Penny bar and cafe on the basement level there are two loo blocks. A loo block of 11 cubicles only which includes one baby change and one accessible ‘roomier’ loo; and a separate loo block of seven urinals with two cubicles, one of which is an accessible ‘roomier’ loo. There is also a separate wheelchair accessible loo and a separate gender neutral loo with an enclosed sink.
On the Baylis Circle level on the third floor there are two loo blocks. A loo block of 12 cubicles only which includes one baby change and one accessible ‘roomier’ loo; and a separate loo block of eight urinals, with one cubicle that is also a baby change.
There is another wheelchair accessible loo within the auditorium itself for those with access requirements only.
Please choose the loo that feels most appropriate for you.
You will find baby changing facilities in the wheelchair accessible and the accessible ‘roomier’ loos in Penny and the accessible ‘roomier’ loo on the Baylis Circle level.
Tickets are £12–£65 and can be booked on our website – if you have access requirements, please see the information below.
ACCESS MEMBERS
Our Access Members and companion tickets are £20 each.
Sign up to be an Access Member to book online. Let us know if you require a particular seat, such as an aisle seat or wheelchair space.
Sign up to OV AccessSign up to OV AccessAlternatively, please contact 0344 871 7628 or email access@oldvictheatre.com. To ensure the best choice of seats, we advise you to book in advance.
If you’ve never visited a theatre before, or have not been for a while, below is a video of what’s inside the theatre. You can also click on the link below for more information on what to expect when you visit The Old Vic in person.
When You Visit Us In PersonWhen You Visit Us In Person- Relaxed performances provide a supportive environment which allows for noise and movement in the auditorium whilst you’re enjoying a live performance.
- This performance is captioned and audio described. If you would like to access the audio description, headsets can be collected from the Foyer – please speak to a member of the Front of House team on your arrival. If you would like to access captioning, best viewing is available in the Dress Circle.
- If you’d like a break from the show and are sitting in the Stalls, Dress Circle or Baylis Circle, there will be several chill out areas in the front of house spaces.
- If you’re sitting in the Stage Stalls, you’ll only be able to leave your seats during the interval due to moving scenery.
- The lights in the auditorium will be kept on so it doesn’t get too dark.
- We also make small changes to the lights and sound levels – there will still be some lighting effects in this production but there is no repetitive flashing in the show.